They accepted the claims and agreed to send replacement parts but with a charge of $6 for S/H for each. Now I was a little upset and so I submitted warranty claims for both to HB. It worked just as well as the first one until the same problem occurred. Thinking I had just been unlucky with the first one I purchased a second of the same model. I tried to repair it with different adhesives but nothing worked. After about a year it started leaking and I discovered that the plastic 'nut' that attaches the blades to the glass jar had cracked. It was excellent for what I wanted and had a design which greatly helped the blending process without need for constant stopping to get unmixed material down to the blades. It was used, on average, once a day for less than five minutes. Review:I bought this blender two years ago, mainly to make smoothies and occasional milkshakes. George Rating:1.0 out of 5 starsĭate:Reviewed in the United States on October 2, 2018 ( in the description of the item ) So beware, I would hate for you to have to go through what I have went through with burning out motors after just a few uses. I would not mind at all if they did not say it was specifically for crushing ice and fruit etc. I will be speaking to the manufacturer on this one as well because it is doing the same thing as the last. If you’re really looking for something where you need frozen fruit or ice crushed I would spend the extra money to get something that actually works. Unless, if you count it leaving big chunks of uneven pieces. We tried a second as the manufacturer said that was a malfunctioning blender and the same thing happened. However, after about a month the motor burned out. I did research and the description states that it crushes ice and frozen fruit. Review:This is the second time we have bought the blender. Date:Reviewed in the United States on January 4, 2018
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